X-Freights Ltd - Privacy Policy
Effective Date: 2 July 2025
1. Who We Are
X-Freights Ltd ("we", "our", or "us") is a UK-based freight brokerage company that arranges international sea
and air cargo transport. We are committed to protecting your personal data and handling it with transparency
and respect.
Registered Address: 7 Penrhyn Close, Corby, NN18 8PR
Email: info@x-freights.com
Phone: 0333 444 1985
Website: https://x-freights.com
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Details: Name, email address, phone number, company name
- Logistics Info: Shipment details, cargo descriptions, delivery addresses
- Payment Details: Invoicing addresses, bank/payment info (processed securely)
- Website Usage Data: IP address, browser type, referral source (via cookies)
3. How We Use Your Information
We collect personal data to:
- Provide freight brokerage and shipping services
- Communicate with you regarding shipments and quotations
- Issue invoices and process payments
- Comply with customs and legal obligations
- Improve our website and customer service
We do not sell or share your data with third parties for marketing purposes.
4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., to operate and grow our business)
- Consent, where required (e.g., newsletter subscription)
5. Data Storage & Security
Your data is stored on secure systems and is protected against loss, misuse, or unauthorized access. Where
we use third-party platforms (e.g., email providers), we ensure they are GDPR-compliant.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfill our business and legal obligations - usually up
to 6 years.
7. Sharing Your Data
We may share data with:
- Freight carriers or agents involved in your shipment
- Customs authorities or legal bodies, if required
- Service providers (e.g., email or invoicing platforms)
All third parties are bound by strict confidentiality and data protection terms.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- File a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at info@x-freights.com.
9. Cookies
Our website may use cookies to enhance your experience. You can manage your cookie preferences via
your browser settings
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our
website.
Contact Us:
X-Freights Ltd
7 Penrhyn Close, Corby, NN18 8PR
Email: info@x-freights.com
Phone: 0333 444 1985